Eldric for Insurance

AI-powered claims processing, fraud detection, underwriting automation, and omnichannel customer service — all running on your infrastructure

On-Premise Deployment GDPR Compliant SOC 2 Ready Air-Gapped Option
80%
Faster Claims Processing
40%
More Fraud Detected
<30s
Customer Response Time
$0
Cloud API Costs
100%
Data Stays On-Premise

Intelligent Claims Processing

AI-Powered Claims Pipeline Claim Intake Email, Phone, App Photos, Documents Comm Worker Document AI OCR & Extraction Image Analysis Media Worker RAG Analysis Policy Lookup Similar Claims Agent Worker Fraud Detection Pattern Analysis Risk Scoring Data Worker Decision Auto-Approve or Route to Adjuster Swarm Workflow Auto-Approved (Small Claims) Payment initiated within minutes Manual Review Queue AI summary for adjuster Fraud Investigation Flagged for SIU review

First Notice of Loss (FNOL)

Capture claims via any channel with AI-powered data extraction

  • Voice claims transcribed via Media Worker STT
  • Photo/video damage assessment with AI
  • Automatic form population from documents
  • Real-time validation against policy terms
Media Worker Comm Worker

Damage Assessment

AI-powered analysis of photos, videos, and repair estimates

  • Vehicle damage detection and severity scoring
  • Property damage classification
  • Repair cost estimation
  • Comparison with historical claims
Media Worker Agent Worker

Fraud Detection

Pattern recognition and anomaly detection across claims data

  • Cross-reference with claims history database
  • Identify suspicious patterns and networks
  • Flag staged accidents and inflated claims
  • Risk scoring with explainable AI
Data Worker Swarm

Omnichannel Customer Service

@
Email
IMAP/SMTP
SMS
SMS
Twilio
W
WhatsApp
Business API
T
Teams
Graph API
V
Voice
STT/TTS
C
Webchat
Widget

AI-Powered Response Automation

# Customer inquiry via WhatsApp Customer: "What's the status of my claim #CLM-2024-78432?" # Eldric processes the message [Comm Worker] Receives message, extracts claim number [Data Worker] Queries claims database [Agent Worker] RAG retrieves policy details + claim history [AI Response] Generates personalized update # Auto-response (or queued for approval) Eldric: "Hi John! Your claim #CLM-2024-78432 for the Feb 15 incident is currently in review. The adjuster has approved the damage assessment of $3,450. Payment will be processed within 2-3 business days. Need anything else?" # Response time: 8 seconds

Underwriting Automation

Swarm-Based Underwriting Workflow Swarm Orchestrator Searcher Agent Gather applicant data Database Agent Query risk databases Explorer Agent Analyze similar policies Planner Agent Risk assessment Coder Agent Calculate premium

Risk Assessment

  • Automated data collection from multiple sources
  • Credit score and claims history analysis
  • Property/vehicle inspection AI
  • Predictive risk modeling

Quote Generation

  • Real-time premium calculation
  • Competitive market analysis
  • Coverage recommendation engine
  • Multi-policy bundling optimization

Intelligent Policy Assistant

RAG-powered Q&A that understands your policy documents, claim history, and coverage details.

# Customer asks about their coverage Customer: "Am I covered for water damage from a burst pipe?" [Agent Worker RAG] → Searches policy document (HO-2024-78432.pdf) → Finds Section 4.2: Water Damage Coverage → Cross-references with exclusions in Section 7 # AI Response with citations Eldric: "Yes, your Homeowners Plus policy covers sudden water damage from burst pipes under Section 4.2 'Water Damage - Sudden and Accidental.' Your deductible is $500. However, please note that gradual leaks or maintenance issues are excluded (Section 7.3). If you need to file a claim, I can start the process now. [Source: Policy HO-2024-78432, pages 12-13, 28]"
Policy Documents
Indexed and searchable
Claims History
Full context aware
Regulatory Updates
Always current

Compliance & Security

GDPR

Data stays on-premise, full audit trails

SOC 2

Enterprise security controls

HIPAA

Health data protection ready

PCI DSS

Payment data isolation

Air-Gapped

Fully offline deployment option

Audit Logs

Complete AI decision tracking

Why On-Premise Matters for Insurance

  • ✓ Data Sovereignty: Customer PII never leaves your data center
  • ✓ Regulatory Compliance: Meet state and federal data protection requirements
  • ✓ No Vendor Lock-in: Your models, your infrastructure, your control
  • ✓ Predictable Costs: No per-token charges, scale without surprise bills

Deployment Architecture

Insurance Company Data Center (On-Premise) Agents Web Portal Customers Mobile App Adjusters Field App Edge Gateway TLS • Auth • Rate Limiting • Port 443 Controller Port 8880 Orchestration Router Port 8881 Load Balancing AI Workers (GPU) Port 8890 • 4x A100 LLM Inference • Ollama/vLLM Data Worker Port 8892 RAG • Vector DB Policy Documents Agent Worker Port 8893 Claims Processing Fraud Detection Media Worker Port 8894 Document OCR Image Analysis Comm Worker Port 8895 Email • SMS WhatsApp • Voice Legacy Systems Policy DB DB2 Claims DB Oracle Customer PostgreSQL Documents S3/NFS Existing Infrastructure 🔒 All data stays on-premise • No cloud dependencies • GDPR/SOC 2/HIPAA compliant architecture

Transform Your Insurance Operations

See how Eldric can reduce claims processing time by 80% while keeping all data on-premise.

Request Insurance Demo