Document processing, customer service, and compliance support
Deploy Eldric on your own infrastructure and train custom models that understand your specific documents, policies, and workflows. These models become reusable assets across departments - train once on compliance docs, use everywhere compliance questions arise.
All data stays within your network. All models run in your Eldric cluster. Full control, full ownership.
Ingest policy documents, procedures, regulations into your private RAG system. Staff and customers query the knowledge base in natural language. Answers come with source citations for verification.
Train custom models on your specific document formats - these models can then be reused across loan processing, compliance, and customer service workflows.
Components: Data Worker (RAG), Agent Worker (multi-step retrieval)
Receive inquiries via Email, SMS, WhatsApp, Teams. Automatically route to appropriate department. Generate draft responses for human review or auto-respond to common queries.
Your trained model learns your bank's terminology, products, and response style - consistent service across all channels.
Components: Comm Worker (protocols), Agent Worker (classification)
Query databases, aggregate data, generate formatted reports. Summarize large document sets. Create meeting notes from audio recordings. Transform raw data into actionable insights.
Components: Data Worker (SQL), Media Worker (transcription), Swarm (multi-step)
Answer questions about regulations from ingested compliance documents. Staff asks: "What are the KYC requirements for this type of account?" - instant retrieval with document citations.
Build your compliance knowledge base - the same RAG system serves compliance officers, loan processors, and customer-facing staff.
Components: Data Worker (RAG), Agent Worker
Analyze transaction descriptions and flag unusual patterns based on your defined rules. Feed transaction narratives through trained models to identify anomalies for human review.
Components: Agent Worker, Swarm
Fine-tune models on your specific banking documents and terminology. These become reusable assets:
Your Eldric cluster runs entirely on your infrastructure:
Customer uploads loan application, pay stubs, tax returns. Media Worker extracts text via OCR. Data Worker stores in tenant-isolated RAG namespace.
Agent Worker compares uploaded documents against required checklist. Identifies missing items automatically. Generates list for human review or direct customer communication.
If documents missing, Comm Worker sends email requesting specific items. Customer can reply with attachments. Full conversation tracked in system.
Loan officer queries: "Summarize this applicant's income sources" or "What is their debt-to-income ratio based on the submitted docs?" Agent Worker retrieves and synthesizes from RAG.
Loan officer makes the approval decision. Eldric drafts the notification letter based on templates. Human reviews and sends with one click.
| Component | Purpose | Deployment |
|---|---|---|
| Controller | Cluster orchestration | 1 instance (HA: 2) |
| Data Worker | RAG storage, DB queries | On-premise (data residency) |
| Agent Worker | Document analysis, Q&A | 1-3 based on load |
| Comm Worker | Email integration | 1 instance |
| Media Worker | OCR, transcription | As needed for document processing |
| LLM Backend | Inference | Local Ollama/vLLM - your trained models |
All components run on-premise. Customer data never leaves your infrastructure. No cloud LLM APIs required - use local Ollama with your trained models.
Data Worker provides tenant-level isolation. Each customer's documents stored in separate namespace with access controls.
All queries and responses logged. Swarm provides task execution history. Comm Worker tracks message history. Full audit trail for regulators.
Models you train are yours. Deploy them across multiple use cases. No vendor lock-in - standard formats compatible with Ollama, vLLM, and other backends.
Deploy your first banking AI workflow:
Result: A reusable AI infrastructure that serves compliance, customer service, and operations from the same knowledge base.
Let's discuss how to deploy Eldric for your specific workflows.
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